Privacy Policy

Your privacy and data protection are our top priorities at Padelkeeper

Last Updated: December 2024

Introduction

Welcome to Padelkeeper. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Padelkeeper is based in Guangdong, China, and provides padel court construction, premium rackets, and related accessories to customers worldwide, including Europe, the Middle East, and South America.

Information We Collect

Personal Information

  • Contact details (name, email, phone number, address)
  • Business information (company name, industry, role)
  • Communication preferences and history

Technical Information

  • IP address, browser type, and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

Provide padel court construction and equipment services

Communication

Respond to inquiries and provide customer support

Quality Assurance

Maintain our high-quality standards and certifications

Business Development

Improve our products and expand our global reach

Legal Compliance

Meet regulatory requirements and industry standards

Marketing

Share relevant product updates and industry insights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: Trusted partners who assist in our operations (logistics, payment processing, quality control)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

All third-party service providers are contractually bound to protect your information and use it only for specified purposes.

International Data Transfers

As a global company serving customers in Europe, the Middle East, and South America, your information may be transferred to and processed in China where our headquarters and production facilities are located.

We ensure appropriate safeguards are in place for international transfers, including:

Standard contractual clauses
Adequate security measures
Industry best practices
Regular compliance audits

Your Privacy Rights

Access & Portability

Request access to and copies of your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Restriction

Limit how we process your information

Objection

Object to certain processing activities

Withdraw Consent

Withdraw previously given consent

Data Security

We implement comprehensive security measures to protect your personal information, reflecting our commitment to quality that extends across all aspects of our business, including our 5+ years experienced quality control personnel.

Encryption

SSL/TLS encryption for data transmission

Access Control

Restricted access to authorized personnel only

Monitoring

Regular security audits and monitoring

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Company

Padelkeeper

Location

Guangdong, China

Response Time

Within 30 days

Languages

English, Chinese, Spanish

Policy Updates

We may update this policy periodically. Significant changes will be communicated directly to you.